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Account Manager


Company Summary - Liberum Independent Medical Education

Liberum attracts highly-qualified, passionate and creative professionals. The team enjoys challenging convention, pushing the boundaries and delivering bespoke solutions in complex therapy areas.

The Liberum office is located in London and is the Independent Medical Education (IME) division of Open Health. IME is supported through arm's-length funding in the form of a grant. This means the supporter has no control or involvement in the content and we work closely with the faculty to create fair and balanced education for healthcare professionals across multiple therapy areas. Liberum is a member of the Good CME Practice group (gCMEP) and adheres to its 4 core principles of appropriate education, balance, transparency and effectiveness.

While there is flat structure, there is the opportunity to work on interesting projects in a variety of therapy areas. Currently we are a small but rapidly growing group.

You will love this role if

  • You are highly motivated and eager to learn about a rapidly developing industry
  • You get a great deal of satisfaction from delivering exciting and innovative projects on time and in budget
  • You’re passionate about the opportunity to improve healthcare practice
  • You have a high attention to detail to ensure that quality outputs are delivered
  • You enjoy working as part of a supportive and dynamic team

You will be a success if you

  • Can share your passion and enthusiasm with IME stakeholders and colleagues
  • Are a team worker and collaborative
  • Are keen to learn new skills and therapy areas
  • Interested in developing new ideas to put science into practice
  • Able to build relationships with stakeholders (external and internal) and value the importance of creating a good rapport

Key responsibilities

Working in an Account Management team, alongside Science Writers and a Creative team, to manage our clients requirements and deliver their projects

  • Act as point of contact for specified IME stakeholders (eg. faculty, commercial supporters, accreditation bodies, suppliers)
  • Take full responsibility for and manage the day-to-day delivery of all projects allied with assigned projects.
  • Ensure effective communication of project briefs to the internal team
  • Coordinate effectively and efficiently with appropriate members of the Liberum team
  • Ensure all projects are on brief when delivered
  • Ensure timely delivery of projects
  • Ensure stakeholders are continually updated on project progress
  • Manage all financial aspects of project delivery
  • Collaborate with the Medical Education Director in developing stakeholder relationships
  • Be responsible for internal and external processes and ensuring quality control
  • Understand the disease areas specific to a programme
  • Support the relationship, and interact, with key opinion leaders and other faculty
  • Support and maintain the working relationships with all stakeholders, including some senior level contacts, as appropriate

Key attributes / skills / competencies

  • Work within the company core values at all times
  • Interest and basic understanding of science and medicine
  • Sound project management and analytical skills
  • Financial acumen
  • Ability to multitask and prioritise; excellent time management skills
  • Excellent written and verbal communication and interpersonal skills
  • Attention to detail
  • Able to work independently and as part of a team
  • Competent in using Microsoft Word, PowerPoint, Excel and Outlook


Holborn is a buzzing, intellectual pocket of Central London forming part of the London Borough of Camden and the City of Westminster. Right at the centre of the capital, it is a key commercial area situated only a short walk away from the West End and Covent Garden, which provides everything from blockbuster musicals to beautifully staged ballets. Many restaurants populate the area, aided by the surrounding luxury hotels, and the green spaces offered by the likes of Lincoln’s Inn fields also makes up for the distance from London’s major parks.

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About Liberum

Bespoke independent medical education programmes, supported by arm's-length funding

Liberum responds to the current need for a gold-standard IME/CME company that provides bespoke, innovative programmes in conjunction with expert faculty and based on the core principles of good CME practice. We employ rigorous outcomes measurements to ensure our education programmes improve HCP knowledge, competence and performance with the goal of ultimately improving patient care.

We are highly experienced in delivering programmes at global, European and domestic levels and have a wide range of therapeutic experience.


Apply for this position

If you’re interested in this position, please click the link below to apply. If you have any questions, please email us at careers@openhealth.co.uk, or call the Talent Team on 01628 481 112.

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